You are using an outdated browser. For a faster, safer browsing experience, upgrade for free today.
En
HKD$
Call us: +852 96016631 每天早上八點至到晚上十二點

Return policy


If you wish to return the goods, please submit them within 72 hours after receiving the goods, send an email to admin@icolour.hk, specify the order number and indicate your willingness to return or exchange. After receiving your email, we will contact you. We will use SF Express (the cost of the customer) to receive the returned products, and ensure that the products are in good condition, including the original packaging and the products are intact and the original product signs are attached. Resale will process the refund and exchange procedures. Your legal rights are not affected.


A refund for a credit card transaction will be credited to the card or account used in the original transaction. After receiving the return, we need to get a refund from the 10th, so please wait.


All other payment methods of payment will be refunded to the Bank of China account.


The overseas payment area of Hong Kong is refunded by the customer's payment method, and all the remittance banks charge the customer.


China WeChat refund


Please note that import taxes and other taxes cannot be returned.

We reserve the right to make the final decision

In addition, you can contact us directly by whatsapp or Wechat.